

Frequently Asked Questions
Whether you're wondering about application deadlines, acceptance dates, or payment details, our FAQ section is here to help you stay informed and prepared. Browse below to find quick answers to the most common questions.
Frequently asked questions
STEP ONE: APPLY TO EVENTS VIA THE APPLICATIONS TAB
STEP TWO: WAIT FOR ACCEPTANCE EMAIL/INVOICE.
STEP THREE: PAY INVOICE, THIS SECURES YOUR SPOT!
STEP FOUR: POST ON SOCIAL MEDIA ABOUT EVENT LEADING UP TO IT, USING GRAPHICS FROM THE VENDOR FACEBOOK GROUP.
STEP FIVE: RECEIVE LOAD IN DETAILS VIA EMAIL THE WEDNESDAY PRIOR TO EVENT.
STEP SIX: EVENT DAY! FOLLOW LOAD IN DETAILS AND HAVE A GREAT DAY VENDING!
Your vendor fee is non-refundable. If we host a market and you decide not to participate for any reason, your fee cannot be returned or credited towards another event. If we cancel a market due to safety issues with the weather, we will hold a non-refundable administrator fee of 10% and push forward the other portion to a future market with us. no refunds are given.
1-Every vendor is expected to stay for the entirety of the event. If you leave early without permission, you will be banned from future markets and no refund or credit will be given regardless of payment status in future events.
2-No excessive drinking at events. If you become intoxicated and/or belligerent or disruptive, You will be asked to leave and no refund or credit will be given.
3-No off-leash pets permitted.
4-No blatant disrespect for event organizer, other vendors, or shoppers.
5-When bringing children, make sure they are non-disruptive (to the best of your ability).
6-If bringing a tent, make sure to have the proper tent weights needed to hold it down.
7-make sure to follow ALL load in and out instructions.
8-if you are a no show to an event, you will be charged a $25 no show fee before you can participate in a future event. Repeat offenders will be banned permanently without refund or credit.
You may email us at info@handcraftedmarketclt.net
we will respond within business hours.
OUR OFFICE HOURS ARE TUES-SAT 9AM-3PM. Please expect responses to all emails within that time frame.
Starting July 1st, vendors can cancel up to two times every six months and get a credit toward a future market. This can be for anything. If you’re sick, something comes up with family, the weather feels off, or you’re just feeling overwhelmed and need a break. Please note that credits will be processed on a monthly basis. This will happen on the 2nd of every month. Credits must be used within the year they are issued. Requests must be submitted by end of day on the 1st. The only requirement is that you let me know at least 24 hours in advance and you must submit this form. If I don’t hear from you and you just no-show, I won’t be able to offer a credit.
Here’s how the credit works: You’ll be issued a digital gift card in your name, sent to your email. You can save it to your mobile wallet and use it toward any future invoice. It works just like a payment. All credits will expire on January 1st, so make sure to use them before then(any credits requested October 1st and on will carry over to the next event year).
After you’ve used your two credited cancellations, any additional cancellations will follow our current forfeiture policy. That means you would not receive a credit or refund, just like before.
PLEASE KEEP IN MIND THAT CREDITS WILL BE PROCESSED FOR THE FULL AMOUNT MINUS THE PROCESSING FEE (8% to cover the card processing fee from your original payment that we do not recoup and the load fee for the e-gift card).
Please keep in mind that these are processed on the 2nd of every month. If you were planning on using for an open invoice, please be mindful of when you're applying. I will not extend any invoice due dates while you wait on your credit to be processed. If invoice goes unpaid due to waiting on a credit, it will be cancelled and space given to another vendor, as laid out in our acceptance policy.
Credits will NOT be processed if you still owe a balance on your invoice as per the policy laid out in your invoice.
As long as it’s being used the way it’s meant to be, I’d love to keep it going. But if it starts to get taken advantage of, we’ll have to reassess in 2026. I want to keep things fair for everyone.
Link to credit form:
https://forms.gle/BL8hi8AZTmN1SPte8